Cookie Policy

1. What are cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned.(Source: www.AboutCookies.org)

Most browsers automatically accept cookies but you do not have to accept them. You can usually change your browser to prevent acceptance and you should still be able to enjoy most of the features on the sites. If you want to delete any cookies that are already on your computer or to stop cookies being accepted in future you should refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. More information is available at www.AboutCookies.org.

2. Different types of cookies

There are different types of cookies. Cookies can expire at the end of a browsing session (from when a user opens the browser window to when he/she exits the browser) or they can be stored for longer.

Session and persistent cookies

Session cookies – a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They typically will store information in the form of a session identification that does not personally identify the user. Websites typically use session cookies to ensure that you are recognised when you move from page to page within one site and that any information you have entered is remembered. For example, if an e-commerce site did not use session cookies then items placed in a shopping basket would disappear by the time you reach the checkout

Persistent’ cookies are more permanent pieces of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of reasons, such as retrieving certain information you have previously provided, helping to determine what areas of the website you find most valuable, and customising the web site based on your preferences.

Third party cookies

A third-party cookie is a cookie that’s associated with a domain name different from that of the page where the cookie is encountered. Third-party cookies are placed by a page object (an ad, for example) originating from a domain other than the one hosting the page. Most websites contain content originating from different sources (and therefore, different domains).

3. What cookies does Aginode use and for what purpose ?

When operating this Website, Aginode uses cookies to offer services, to improve User's experience, as well as to develop aggregated statistics on the data collected for various reasons. The cookies used by Aginode are "technical" and "analytical" cookies:

• technical: necessary for navigation within the Website and in order to use certain functions (e.g. to navigate from one page to the other, etc).
• analytics: for statistical analysis of site accesses. Information is collected on aggregate basis.

Our website uses MATOMO Analytics (Matomo Cloud version), an open source web analytics platform. A web analytics platform is used by Aginode in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing our websites.
Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, but also identify which contents are the most appreciated… Once the data are processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports allowing us to take action, for example changing the layout of the pages, publishing some updated content… etc.

In order for us to provide you with the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:

• Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
• Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymized IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type, Title and URL of the page being viewed, URL of the page that was viewed prior to the current page, Files that were clicked and downloaded, Link clicks to an outside domain, Pages generation time, Country, region, city, Main Language of the browser, User Agent of the browser, ) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to identify potential issues and stop any misuse.
• Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can better structure our websites. Our team can therefore identify potential improvements and implement them on the site directly. By processing your personal data, you can benefit from continuous improvements of our web. The processing of personal data with Matomo is based on legitimate interests. Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

The personal data received through Matomo are sent to:
•    Our company.
•    Our service provider: Matomo Analytics Cloud by InnoCraft the service provider is “InnoCraft, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand“. Matomo data is hosted in Germany. 

3.1 Matomo

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ELOQUA

We use Eloqua, a service provided by Oracle, to personalize communication with you. When you visit the Aginode website for the first time, a cookie of third-party provider Oracle will be stored in your browser. This cookie is used to record the pages you visit during your session. Although this cookie is set on many other third-party websites, the information about your visit to the Aginode website is visible to Aginode only and not shared with other users of the Eloqua system. Likewise, it is not possible for Aginode to use this cookie to record or view information about your visits to other websites.

Although this cookie does not contain any specific personal information, it may be possible to establish a connection to a person by subsequently linking the data with other information. If you provide Aginode with personal information by filling out a form on our website, this information may be combined with the browser information recorded by the Eloqua cookie. The information thus collected is used to improve the services we offer, including whether and how we communicate with you, and personalization of the content of such communication. We try to tailor this communication to your interests, as gleaned from your visits to the Aginode website or from the profile settings you have selected, thus focusing as much as possible only on products and solutions that could be of interest to you.

If you want to completely prevent the use of Eloqua cookies and tracking technologies for your device, you can do so on the Eloqua opt-out page: https://www.oracle.com/marketingcloud/opt-status.html. 
 

This website does not use cookies to target advertising.

In case Users wish not to receive third-party cookies on their device, they may at any time, through this link (please refer to the specific privacy policy), access to granular information and consent forms of the third parties involved and exercise the right of opt-out.

If you use social sharing plug-ins or social sign-in, and use this to connect to related social sites including but not limited to sites like Twitter, Linked IN, YouTube, Facebook, or Google+ from the Aginode site, then it is possible that these sites will also place cookies on your device in order to function. Aginode has no control over these cookies and does not record or track any data linked to them.    

4. How to control cookies?

You can control and/or delete cookies as you wish – for details, see AboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Please note that certain functionalities or services may not be available if cookies are deleted or cannot be accepted as we will be unable to recognize the information related to your computer.

If you do not wish to provide this information please adjust your internet browser settings to security levels as appropriate so that cookies are blocked and erased from the hard drive, or you are warned before any cookies, javascript or ActiveX controls are stored.

5. Collection and processing of data

Personal data collected through the cookies will be kept in a format that allows User’s identification for no longer than 7 (seven) days, or in any case, within the time limits set forth by applicable laws and regulations, especially in connection with the need of checking computer crimes damaging the Website and/or to enforce or protect the Company’s rights (consistent with the retention periods and statutes of limitations provided for by the law), where necessary.

When no longer necessary in accordance with the above, the data will be cancelled or anonymized.

6. Circulation of data

No information gathered on the Website by means of cookies will ever be either communicated or disseminated to unspecified recipients.
Note that cookies themselves do not contain any personal information. Browsing of our websites does not require any personally identifying information.

For more information regarding the collection and use of personal data, please check our privacy policy.